Q: What exactly does website migration mean and what does it involve?
A: The website migration service that we are offering is free (within a certain limit). We’ll move your site(s) to our state–of–the–art cloud hosting platform without you having to do anything. We know from experience that swapping hosting providers can lead to lost information and undesirable network downtime. This is why we’ll perform all that for you for free!We’ve got capable administrators whose sole responsibility is to make certain that your site works precisely as it did on your previous web hosting platform. The administrators are experts in migrating custom–made web sites, as well as web sites that are based upon famous web apps like Joomla™ and WordPress.
Q: How long will the web site migration process take?
A: There are lots of variables to think about – the overall number of files, the size of the database, the complexity of the site itself and the present workload of our website migration experts, etc. Nevertheless, we do our very best to carry out all website migrations within a 48–hour time window. Smaller web sites are migrated much faster – usually in less than 24 hours.
Q: What info will I have to give to your Website Migration Department?
A: We’ll require the login details for your old web hosting provider’s Control Panel along with the website’s name (domain name).
Q: I give you access to sensitive info. How can I be sure that you won’t abuse it?
Q: How about downtime? Will my web site be unavailable?
A: While we move your web site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. As soon as the transfer is completed, we’ll ensure that everything is working correctly and that the integrity of your data is not jeopardized before telling you that the transfer is finished. Then we will instruct you how to move the domain over to your web hosting account with us and how to update the DNS records.
Q: Will my old web hosting provider discover that I am leaving them?
A: While we migrate your content, your hosting provider won’t be aware of the migration at all. We will never contact them in any way.
Q: Which hosting platforms do you support?
A: We can transfer your web site from any web hosting provider or any Linux–based web hosting platform as long as we can access the Control Panel and there is FTP access available.The only sites that we are unable to migrate are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.