Many people who start using their very first hosting account, or change companies, usually have questions in regard to how particular operations are carried out or bump into complications when setting up various things such as emails, website settings, etc. That’s why, some providers have compiled documentation with the most common questions and issues so as to help their customers obtain info swiftly and easily. As a result, the customer service team members can focus on actual issues that some customers may be experiencing, because the solution for the smaller things will be available on the World Wide Web and clients can tackle them without having to get in touch with the tech support staff. Having exhaustive documentation is truly important, particularly for new customers without any experience, as the hosting service entails a vast number of functions and many individuals can get perplexed about what action to take. A good information repository can both help you carry out the operations that you wish and become aware of how the hosting service works in general.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting
plans feature a detailed knowledge base where you can find information on all the obstacles that you could face and their solutions. You can become aware of how to create and administer an electronic mailing list, how to use an .htaccess config file, or how to proceed if the settings of your mail client are correct, but nevertheless you are unable to send email messages, for instance. We have tried our utmost to be as thorough as possible and to cover all the available options in order to save you time and effort and to supply you with different solutions for every issue. The knowledge base contains informative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular functions and features in every section of the Control Panel, whereas if you’d like to see the entire article list, you can visit the dedicated Help section.