If you have ever had a cloud hosting account before or you have dealt with any other online service, you are probably aware from personal experience that for many things it's better to talk to a live person over the phone instead of exchange tickets or email messages. If you'd like to know more about a service before you purchase it or when something small-scale needs to be done, for example, it is really much easier and faster to get it done in real time. If you can get hold of representatives by phone, it is very likely that you're working with a real web hosting provider, not just a reseller. The level of support that you can get on the phone differs between different providers - from standard issues to professional tech support. Typically the majority of suppliers supply pre-sales assistance and 1st level telephone support, while more complicated tech matters are managed via electronic mail or tickets.
Phone Support in Cloud Hosting
If you decide to obtain one of our cloud hosting, you can connect with our customer support crew over the phone for 14 hrs a day. We will assist you in choosing the perfect package for your sites since we are aware that it is better to discuss these issues with a live person. If you already own an account, we will assist you with all your sales/billing questions and general issues, even with some tech problems which do not require too much time or escalation to a system administrator since it'll be better to open a support ticket for time-consuming troubles in order to have all the correspondence in one place. We now have telephone numbers in the United States, the United Kingdom and Australia, so you'll be able to call the one you prefer and speak with our representatives.