Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying quality support prompt is our high priority, so that we backup each cloud hosting plan with a 1–hour ticket answer guarantee. As you submit a ticket or send us an email, our user tech support staff will try all they could do to offer the most satisfactory resolution for your issue and to offer you help in due time.

  • Top quality support service
  • A Top–quality Support Service

  • You’ll be able to email us 24x7x365 with any question you could have relevant to Midas Infotouch’s solutions. We have now qualified professionals present all of the time to provide you with support whenever necessary. Feel free to use the ticketing system or post an email whenever you want, alternatively you can pick up the telephone or make use of the live chat during working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Midas Infotouch has included a broad education base into the Control Panel so that you can have practical step–by–step directions whenever you want. Each part of the Control Panel has its own contextual support area displaying a group of how–to content articles. We have also organized movies to offer you with a much better visual representation of just how to complete any presented task.