1 hour ticket response
Fast support is our dominant duty and that is the reason why we’ve got a team of trained techs who will be happy to offer a quick response to any question that you may possibly have. Simply submit your tech support ticket from the Web Site Control Panel and we’ll respond back to you within sixty minutes at the latest. Actually, we strive hard and aim for a 20–minute ticket response time.
A Top–Quality Help Desk Service
Our client care staff representatives possess broad experience in the cloud hosting sector and are experienced enough to supply a rapid solution to your problem. If, however, the situation at hand is not within the competency of a tech support engineer, the support ticket will be forwarded to a programmer or administrator for further investigation.
An Easy–to–Browse Help Center
In the Web Site Control Panel you’ll find an intuitive Help Center section where you can get quick tips on how you can use our web hosting services. You can get the answers to your questions in our F.A.Q. repository, find more info in the web hosting account management articles or check out our instructional video tutorials.